We are part of
A Global Leader in New / Used Aviation GSE.
We proudly keep the world flying by providing ground support equipment (GSE), spare parts, and service to corporate flight departments, airlines, military, general aviation, and FBOs in the aviation industry.
With our distributorships and partnerships with a wide range of manufacturers, let our GSE team simplify your life and keep your aircraft flying. We are a complete one-stop source for your all your GSE.
With our dedication, personal service, and knowledge, our GSE team is ready to build a personal relationship to assist with new GSE purchases and continue to support your GSE in the future with spare parts and first class service.
We are headquarterd in North Carolina with a facility for GSE and spare parts distribution along with refurbishment and overhaul capabilities. We stock new, used, and refurbished GSE from our location in New Bern, NC along with a distribution facility in Chicago, IL and can ship equipment anywhere in the world.
Our team takes pride in providing the first class service you deserve. With our many years of knowledge to provide you with quality and reliable GSE, we can keep your operation flying from the ground.
Over 20,000 Aviation Companies Trust Us for Their GSE
Contact Us
- Chat: Chat or Message Our GSE Team Online
- Phone: 252.585.4553
- sales@pilotjohn.com : General questions, request a quote, place an order, or check order status.
- support@pilotjohn.com : Support questions and help regarding your GSE.
- ap@pilotjohn.com : Billing and accounts receivable inquiries.
- media@pilotjohn.com : Media inquiries.
- partnership@pilotjohn.com : Partnership and business development inquiries.
Our Locations – We can handle GSE throughout the world.
- Customer Success, Sales, & Support Facility – Greenville, NC
- Equipment Repair, Refurbishment, & Parts Distribution – New Bern, NC
- Parts & Equipment Distribution – Chicago, IL
Easily Request GSE and Get a Quote Online or Via Email
We will provide fast turn around times on all quotes. We will have a quote back to you within 24 hours. Most of the time, we will have it back to you within minutes.
Why We Ask You to Request a Quote?
Aircraft equipment and parts may require additional info before we can provide an accurate quote. We also review all requests to ensure we are providing you with the correct equipment for your aircraft and operation. We strive to email you all quotes or responses to your request within the same business day.
Then Order Online
After You Receive a Quote, You Can Order In Your Email or Through Your Account Online
Easily Pay Online
We offer simple and convenient payment methods for purchases.
- Online Credit Card (AMEX, Visa, Mastercard) – We will email a link with an invoice to securely pay online.
- Online Checking Account Payments – We will email a link with an invoice to securely pay online.
- Wire Transfer / ACH Transfer
- Check sent to us via standard mail or UPS/FedEx
Payment instructions will be sent with the invoice. All payments must be completed in USD.
Credit Application – To set up credit with us, please contact us with your request. We will email you a credit application.
Financing Options – If you are interested in financing/lease to own options, please contact your GSE sales team member.
Pilot John GSE for the iPhone and iPad
Your Guide to Aircraft GSE along with Personal Chat Support
A quick, go-to reference for aircraft ground support equipment along with personal chat support from our GSE Team – anytime day or night.
Testimonials
“We appreciate the great support and prompt service that you, Mike, and the rest of your team provided!!” – Honeywell International Inc.
“It is clear why CGSE is respected name in the aviation industry. From the initial RFQ, to the final sale, you made customer service a priority. A cabin pressurization unit is a sizable purchase for a growing business like Challenger Aviation Services. You made every effort you could to make it fit our budget. When we finally made the decision it was after normal business hours on a Friday evening. I was surprised when you answered the phone and had already made arrangements. John, you even made the funds transfer easy. We were astonished when we returned from lunch the following Monday to find a brand new shiny box waiting for us in the hangar.” – Challenger Aviation
Join our amazing GSE journey.
Visit our Careers page for current openings.
