A Global Leader in Aviation GSE, Avionics Test Equipment, Consumables, Aircraft Parts, Rentals, Financing, & Service.
Since opening in 2001, CGSE / PilotJohn.com has earned a reputation as a global leader in supporting the aviation industry with the highest quality ground support equipment (GSE), avionics test equipment, consumables and parts, as well as providing a variety of maintenance and overhaul services. Operating in eastern North Carolina, CGSE stocks, distributes, services, refurbishes and provides overhaul services for reliable and quality equipment at our distribution and service center in New Bern, and we provide unmatched customer support from our headquarters in Greenville.
We proudly keep the world flying by providing ground support equipment (GSE), avionics test equipment, aircraft parts, rentals, financing, and service to corporate flight departments, airlines, military, general aviation, and FBOs in the aviation industry.
With our distributorships and partnerships with a wide range of manufacturers, let our CGSE team simplify your life and keep your aircraft flying. We are a complete one-stop source for your all your aircraft requirements.
With our dedication, personal service, and knowledge, our CGSE team is ready to build a personal relationship to assist with new purchases and continue to support your flight operation in the future with spare parts and first-class service.
We are headquartered in North Carolina with a facility for parts distribution along with refurbishment and overhaul capabilities. We stock new, used, and refurbished equipment from our location in New Bern, NC along with a distribution facility in Chicago, IL and can ship equipment anywhere in the world.
Our team takes pride in providing the first-class service you deserve. With our many years of knowledge to provide you with quality and reliable equipment and parts, we can keep your operation flying from the ground.
Over 40,000 Aviation Companies Trust Us
Contact Us
- Chat: Chat or Message Our CGSE Team Online
- Phone: 252.585.4553
- sales@pilotjohn.com : General questions, request a quote, place an order, or check order status.
- support@pilotjohn.com : Support questions and help regarding your GSE.
- ap@pilotjohn.com : Billing and accounts receivable inquiries.
- media@pilotjohn.com : Media inquiries.
- partnership@pilotjohn.com : Partnership and business development inquiries.
Our Locations – Global Leader for Distribution, Financing, Rentals & Service
- Customer Success, Sales, & Support Facility – Greenville, NC
- Equipment Repair, Refurbishment, & Parts Distribution – New Bern, NC
- Parts & Equipment Distribution – Chicago, IL
Easily Request and Get a Quote Online or Via Email
We will provide fast turnaround times on all quotes. We will have a quote back to you within 24 hours. Most of the time, we will have it back to you within minutes.
Why Do We ask You to Request a Quote?
Aircraft equipment and parts may require additional info before we can provide an accurate quote. We also review all requests to ensure we are providing you with the correct equipment for your aircraft and operation. We strive to email you all quotes or responses to your request within the same business day.
Then Order Online
After You Receive a Quote, You Can Order In Your Email or Through Your Account Online
Easily Pay Online
We offer simple and convenient payment methods for purchases.
- Online Credit Card (AMEX, Visa, Mastercard) – We will email a link with an invoice to securely pay online.
- Online Checking Account Payments – We will email a link with an invoice to securely pay online.
- Wire Transfer / ACH Transfer
- Check sent to us via standard mail or UPS/FedEx
Payment instructions will be sent with the invoice. All payments must be completed in USD.
Credit Application – To set up credit with us, please contact us with your request. We will email you a credit application.
Financing Options – If you are interested in financing/lease to own options, please contact your GSE sales team member.
Pilot John GSE for the iPhone and iPad
Your Guide to Aircraft Equipment along with Personal Chat Support
A quick, go-to reference for aircraft ground support equipment along with personal chat support from our CGSE Team – anytime day or night.
Testimonials
“CGSE’s commitment to provide the best service is outstanding.” -Morris from California
“I want to express my appreciation to CGSE for supplying a product that met all our expectations. The customer service and delivery time frame was exceptional by all means. We purchase lots of GSE equipment and there is no doubt that our preferred vendor is CGSE. Thank you again for always coming through for us on all our GSE equipment needs.” -Linda from Florida
“These guys are consistent and reliable in their delivery. The constant follow up and customer support is second to none.” -Shaun from Jamaica
“It is clear why CGSE is respected name in the aviation industry. From the initial RFQ, to the final sale, you made customer service a priority. A cabin pressurization unit is a sizable purchase for a growing business like Challenger Aviation Services. You made every effort you could to make it fit our budget. When we finally made the decision it was after normal business hours on a Friday evening. I was surprised when you answered the phone and had already made arrangements. John, you even made the funds transfer easy. We were astonished when we returned from lunch the following Monday to find a brand new shiny box waiting for us in the hangar.” – Challenger Aviation
Join our amazing GSE journey.
Visit our Careers page for current openings.
