Careers
At Pilot John International, we’re supporting the global aviation industry through ground support equipment, avionics, consumables, service and repair solutions. Our team of talented, motivated and passionate individuals strive to offer exceptional service and support to our customers and manufacturing partners. With our headquarters in Greenville, NC and GSE service distribution center in New Bern, NC, we work to build an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can do their best work and succeed.
Open Positions
Below you will find our current open positions.
GSE Service Technician:
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Pilot John International (PJi) seeks an experienced Service Maintenance Technician - Ground Support Equipment for our New Bern, NC facility to support our mission of providing exceptional customer service through the service and repair of a variety of aviation ground support equipment. This is a unique, challenging and rewarding position working alongside a skilled and diverse team in a dynamic, fast-paced and supportive environment that is responsible for the successful completion of repairs of various types of aviation GSE. PJi supports the global aviation industry through GSE, avionics, consumables, service and repair solutions. Our team of talented, motivated and passionate individuals strive to offer exceptional service and support to our customers and manufacturing partners. Based in eastern North Carolina with its headquarters and sales office in Greenville and its service and distribution center in New Bern, PJi is committed to building an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can do their best work and succeed - Apply & View Job Posting
Lead Web Designer:
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Work with internal and external teams to develop and execute advertising and marketing initiatives, enhance the PJi website to promote the company and its services, acquire leads, and support sales efforts at all stages of acquisition from inquiry to support. Assist as needed with managing inbound and outbound channels and mediums including website, SEO, SEM, digital advertising, marketing campaigns, and events. Support all offline efforts such as collateral, trade shows, and print advertising as needed. This position requires excellent communication, the ability to collaborate with others on projects, creative thinking, proactive planning, and organizational skills combined with strong attention to detail. - Apply & View Job Posting
Director of Marketing:
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The Marketing Director will direct internal and external teams in developing and implementing advertising and marketing programs to promote the company and its services, acquire leads, and support sales efforts at all stages of acquisition from inquiry to support. Manage and optimize all interactive inbound and outbound channels and mediums including website, SEO, SEM, Mobile, digital advertising, email campaigns and newsletters, events, video, and Social Media. Also, support all offline efforts such as collateral, trade shows and print advertising, including testing and evaluating new media forms. Oversee customer communications efforts to drive retention and engagement. They will also be responsible for maximizing brand visibility and consistency of the brand across mediums. - Apply & View Job Posting
Marketing Manager:
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The Marketing Manager will work with internal and external teams to develop and execute advertising and marketing programs to promote the company and its services, acquire leads, and support sales efforts at all stages of acquisition from inquiry to support. Manage inbound and outbound channels and mediums including website, SEO, SEM, digital advertising, email campaigns and newsletters, events, video, and Social Media. Also, support all offline efforts such as collateral, trade shows and print advertising. and testing and evaluating new media forms. - Apply & View Job Posting
Supply Chain Supervisor:
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PJi seeks an experienced Supply Chain Supervisor to support our mission of providing exceptional services throughout the aviation industry with competencies in Transportation (inbound and outbound), Export Compliance, Vendor Relationship Management, Coordination with Sales, Service, IT, and Finance Departments functions. - Apply & View Job Posting
Aviation Specialists:
PJi seeks an experienced Customer Success Representative for our Greenville, NC headquarters to support our mission of providing exceptional customer service. As integral members of the PJI team, Customer Success Representatives interact with and support our business aviation customers throughout the world. This is a unique, challenging, and rewarding position working as part of a skilled and diverse team in a dynamic, fast-paced, and supportive environment.
Software Engineers:
Creating and maintaining user-friendly online content, web pages and applications to ensure accuracy and currency of product offerings to support customer satisfaction is a company goal and a priority of the Carolina GSE Software Engineering team.
Internship Program:
Interns at PJi can work on a variety of projects to help provide support to customers while advancing the company’s mission. The recruitment process aims to match students with teams and projects that best fit their areas of interest and experiences for a specified duration of time. Assignments are based on the company’s current needs, but most often include repair services, hands-on involvement and assisting with various tasks and projects.
As representatives of PJI, we expect our interns to perform at the same caliber of excellence as any of our employees. PJI’s paid internship program is competitive and applying does not guarantee selection for the program.
Individuals interested in PJI’s internship program are encouraged to send their resume, area of interest, and other pertinent information to [email protected] for consideration.
Employee Benefits:
Paid Time Off Benefits
- PTO implemented at 90 days
- Paid PJi holidays
Health Benefits
- PJI pays 60% of medical insurance premium for employees
- Telemedicine benefit (virtual visits and consultations as allowed by PJI provider, BCBS)
Financial and Savings
- Eligible to participate in PJi’s SIMPLE IRA program after one year
- Access to free financial planning services
Special Benefits
- Laptop or tablet for work use
- Travel to conventions and trade shows
- Paid continuing education and certifications relevant to PJi business
Equal Employment Opportunity:
Equal Employment Opportunity is both a fundamental principle and a core value of PJi. Employment at PJi is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws - which is reflected in all of PJI’s policies regarding hiring, training, promotions, transfers, salaries, and other forms of compensation.
PJI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (252) 585-4553 or email [email protected] and let us know the nature of your request and your contact information.
About PJi
Carolina GSE was founded in eastern North Carolina in 2001 with the goal of supporting the aviation industry through the distribution and repair of aircraft ground support equipment. Today recognized as Pilot John International with being the nation’s fastest-growing aircraft GSE, avionics, parts, and supply companies, we strive to excel at providing and delivering the highest quality products and services throughout the world.
