What is Tronair Ultimate Care Protection?
Ultimate Care is Tronairs Premier Preventative Maintenance service program. The Ultimate Care program provides you with necessary PM items including filters and fluid tests on an annual basis and in year 5 a set of external hoses during the life of the program. Guage calibration services are included with the silver and gold plans and onsite PM service visits are included with the gold plan.
Bronze Plan: Annual PM part deliveries include filters, a fluid test kit, and 1 set of external hoses in year 5.
Silver Plan: Annual PM part deliveries include filters, a fluid test kit, gauge calibration services, and 1 set of external hoses in year 5.
Gold Plan: Annual Tronair service technician visit to replace PM parts calibrate gauges, perform onsite PM inspection, operation testing, this includes an extended 5-year warranty for non-PM Repairs* and 1 set of external hoses in year 5.
Ultimate care focuses on the consumable elements of HPUs. The customer will receive filters, fluid test kits, and hoses during the life of the program. If the customer chooses to upgrade to the silver or gold packages, their gauge calibrations also fall under the purview of the agreement. A full list of parts can be provided with the model number and serial number of the HPU looking to be covered.
1) Cost Savings/Parts Discount - Guaranteed the current year parts pricing covered under Ultimate Care for the next 5 years.
2) Convenience - Part deliveries follow Tronairs recommended maintenance schedule eliminating the need for you to place multiple orders each year to service your HPU. The parts show up at your door without you needing to place an order. Additionally, certified maintenance technicians are available to service your HPU.
3) Flexibility - You can pull forward any part shipment covered in the agreement and have it shipped to you in under two days. For example, if your hoses begin showing wear before the 5th year, you can request your new set prior to the scheduled shipment time.
4) Peace of mind - You do not have to worry about your HPU for 5 years
5) Extended Warranty - The Ultimate Care package covers all parts* and labor for 5 years with the gold plan.
Interested in learning more about Tronair Ultimate Care? Contact us or give us a call at 252.585.4553.