GSE Service, Repair & Maintenance Specialists
The maintenance of ground support equipment is crucial in your operation. GSE is essential for your day-to-day operations, so it’s integral to keep it fully operational.
If you’re looking for quality GSE service & support services, choose our PJI specialists. We are a trusted name when it comes to supporting your GSE.
Carolina GSE, the leading global GSE distributor & service center is pleased to announce the launch of its new brand, Pilot John International. Click here to read the letter from our CEO.
The Leader in GSE Service
A GSE service center you expect to keep your operation ready for takeoff.
PJI is an authorized service center with multiple manufacturers including Tronair and Unitron to offer services including overhauls, refurbishments, customer repairs, or warranty repairs.
Submit Your Service Request
Contact us below, chat with our aviation support specialist, or email us at [email protected] to get started on your service request.
GSE Maintenance
Regularly prevented maintenance is the key to keeping downtime to a minimum. Our GSE service team can do regular maintenance on your GSE to ensure they are at optimum working conditions.
GSE Repair
If your GSE suddenly needs repair, our GSE service specialists have the knowledge and skills to timely put your GSE back into service.
Trusted & Reliable Process To Repair Your GSE
- Repair - Our technicians can test, repair, or overhaul a wide range of GSE.
- Warranty - We repair and service GSE warranty with our OEM partnerships.
- Spare Parts - We stock a vast inventory of spare parts to support your GSE and our knowledgeable team is always here to help.
- Easy - We make it easy and can assist your team in transporting GSE to us for repair to eliminate travel expenses.
Overhaul & Refurbishment
With our factory-trained and certified GSE technicians, we offer a refurbishment program that will restore your equipment to like-new condition. Once the equipment is received at our facility, we will provide a quote for refurbishment. After the quote is approved and the service is complete, you will not believe you received the same equipment back.
OEM Trained Technicians
We take pride in servicing and overhauling equipment. Our technicians are OEM trained and certified. We will only use OEM parts along with servicing and testing guidelines from the manufacturer to make sure your equipment is operating according to the manufacturer's specifications.
Spare Parts
With our upgraded distribution and warehouse center, we stock a wide range of replacement parts for your GSE. Contact our team for help or visit our shop online for GSE Parts.
GSE Service List
At Pilot John International, we are the trusted name for GSE service and support. We provide maintenance and repairs to many GSE that are constantly used in airports and hangars daily. Review the following list for the full scope of our maintenance and repair services:
- Axle Jacks
- Tripod Jacks
- Ground Power Units
- Brands Including Tronair, Unitron, Hobart/ITWGSE, Foxcart, TLD
- Hydraulic Fluid Service Units
- Hydraulic Power Units and Hydraulic GSE
- Lav and Potable Water Carts
- Towbars and Heads
- Tugs - Gas, Diesel, and Electric (Towbar / Towbarless)
Why Choose Pilot John International?
We are an experienced team of specialists with years of knowledge and training to properly maintain and repair your GSE. With our extensive in-stock inventory of GSE spare parts, we have replacement parts on hand to help reduce your downtime.
Questions? We've Got Answers!
How do I request service? What is the cost?
To request any service, you may submit the contact form above. Once your request has been received, we will be in contact with you regarding a quote, and servicing details, and to help answer any questions.
How do I ship the equipment to you?
We'll provide you with a custom-sized pallet for your item and send it to you via LTL freight. Once you receive the pallet, strap down your item to it and attach the pre-paid shipping label. After you let us know when it's ready to go, we'll schedule the pickup from your facility. The entire process takes only a few days and makes servicing your item less expensive since we can do it directly at our facility. When we've completed the servicing, we'll ship your item back to you via LTL freight.
Can I use my own shipping method for you?
Yes, you can! We will provide you with our maintenance facility address in North Carolina once your service request has been approved.
How long do repairs take?
The lead time on servicing can depend on the availability of parts, schedule, and services requested. If you would like an estimated time frame, please contact us.
Do you use factory OEM parts?
We only use authorized and approved parts from the manufacturers. For any parts replaced, a copy of the manufacturer's CofC can be requested for the specific parts.
Do you service other manufacturers' equipment besides Tronair?
Yes, we do! Contact us and let us help.
